The headquarters of United Airlines is situated in the Willis Tower (formerly Sears Tower) in Chicago, Illinois. Standing as a beacon of architectural marvel, Willis Tower symbolizes strength, innovation, and leadership—values that align closely with United’s identity.
Being centrally located in the U.S., Chicago is the ideal place for a major airline to base its operations. Its connectivity, business infrastructure, and proximity to O’Hare International Airport (ORD)—one of United’s largest hubs—make it a strategic choice.
In the middle of United’s strong operations is the united airlines headquarters, a facility that houses its executive leadership, corporate functions, and decision-making departments.
What Happens Inside United Airlines Headquarters?
The headquarters is more than just an office space—it’s the core operational brain of the airline. Inside, thousands of professionals work daily to manage a wide range of functions including:
1. Operations Control Center
The OCC monitors real-time flight operations globally, handles emergency responses, schedules aircraft and crew, and makes rapid adjustments for weather or delays.
